Lenovo 3 Year 24x7x4 Hour Support Pack 5YR KYD ADD-ON

Maintain service continuity for Fujitsu ETERNUS CS200c Scale Advanced Software with a support pack designed for environments where downtime is expensive and response windows matter. This 3-year electronic service adds 24x7 technical coverage, 4-hour phone support response, and access to new releases updates for the supported 14 TB license quantity. Built for locally installed deployments, the service is structured to keep your team moving when issues surface after deployment. Phone-based technical support gives administrators a direct path to resolution, while software updates help preserve compatibility and keep the platform current. The electronic delivery model also simplifies procurement and administration compared with traditional physical service bundles. For infrastructure teams protecting backup and data management workloads, this add-on helps justify the platform investment by extending vendor-backed support beyond the initial purchase window. It is a practical fit for organizations that need defined response commitments, stable maintenance coverage, and a clear support path for critical storage software already in production.