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Create Free Business Account| Pricing Type | Term |
| Product Supported | Lenovo SR655 V3 |
| Bundle Support | Keep-your-drive |
| Covered Period | 5 years |
| Provided Support | 24x7 on-site support |
| Service Characteristic | 4-hour response |
| Service Type | 24x7x4 on-site support with keep-your-drive |
| Remote Onsite | On-site |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Customer site |
| Service Description | Support entitlement for Lenovo SR655 V3 systems with 24x7 access, 4-hour on-site response, and keep-your-drive coverage. |
| Certification Vendor | Lenovo |
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It provides support access around the clock with a 4-hour on-site response target for covered incidents.
If a drive fails, you retain the failed drive instead of returning it, which supports data handling and compliance requirements.
This service is intended for Lenovo SR655 V3 systems.
The service term is 5 years.
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