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Create Free Business Account| Mpn | 5WS7A92698 |
| Vendor | Lenovo |
| Product Name | 5Y 24X7X2 48U RACK |
| Product Supported | 48U rack systems |
| Bundle Support | On-site repair coverage |
| Covered Period | 5 years |
| Provided Support | 24x7x2 support |
| Service Characteristic | Around-the-clock response |
| Service Type | Support service |
| Remote Onsite | On-site |
| Duration Hours | N/A |
| Service Duration | 5 years |
| Service Location | On-site |
| Service Description | 24x7x2 support coverage for 48U rack deployments |
| Certification Vendor | Lenovo |
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It indicates 24x7 support availability with a 2-hour response target, helping accelerate incident handling for covered systems.
It is intended for 48U rack deployments that require vendor-backed support coverage and predictable service terms.
No. This is a professional services support offering for Lenovo rack-based infrastructure.
A 5-year term aligns support with longer hardware planning cycles and reduces the need to renew coverage frequently.
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