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Create Free Business Account| Service Tier | Premium service tier |
| Coverage Term | 6th year of coverage |
| Response Time | 4-hour response |
| Drive Retention | Keep Your Drive provision |
| Shipping Weight | 0.00 lb shipping weight |
| Support Availability | 24x7 support |
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5PS7C27510 supplies sixth-year Premium warranty coverage for an eligible Lenovo system. It includes 24x7 support, a 4-hour response commitment, and the Keep Your Drive provision for qualifying drive-replacement events. It does not include a server, drive, or other physical hardware.
Apply this entitlement while the eligible Lenovo system remains within its coverage or enrollment window. Coverage eligibility is tied to the individual system, so validate the serial number and current warranty status before registering the service.
Keep Your Drive permits the customer to retain a failed drive when a qualifying replacement event is handled under coverage. This provision can support internal data-handling requirements by avoiding return of the failed drive.
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