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Create Free Business Account| Shipping Weight | 0.00 lb |
| Manufacturer Suggested Retail Price | $4,779.00 MSRP |
| Service Type | Premier Support |
| Response Time | 4-hour response |
| Coverage Period | 6th and 7th year coverage |
| Coverage Status | Post-warranty coverage |
| Keep Your Drive | Keep Your Drive (KYD) included |
| Support Availability | 24x7 support |
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Lenovo 5PS7C27403 provides post-warranty Premier Support for the sixth and seventh years of an eligible system's service life. The entitlement includes 24x7 support access, a 4-hour response commitment, and Keep Your Drive service.
This entitlement applies only to eligible Lenovo systems that meet the required service status for sixth- and seventh-year post-warranty coverage. Verify the device's machine type, existing coverage status, and service eligibility before assigning the entitlement.
Keep Your Drive lets the customer retain a replaced drive when drive service is provided under the covered entitlement. This can support internal media-retention requirements when a storage drive requires replacement during the service period.
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