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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Tier | Premier Support |
| Coverage Term | 5 years |
| Drive Retention | Keep Your Drive included |
| Response Target | 2-hour response target |
| Support Availability | 24x7 coverage |
| Covered System Designation | SXM650V3H E IS |
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Lenovo 5PS7B23566 includes a 5-year Premier Support term for the SXM650V3H E IS system designation, with 24x7 coverage, a 2-hour response target, and Keep Your Drive. It is a support entitlement and does not add server hardware or software.
Keep Your Drive permits the customer to retain a failed drive when drive replacement service is required. This supports internal media-retention requirements by keeping the removed drive on site rather than returning it through the replacement process.
Yes. This entitlement specifies a 2-hour response target under Lenovo Premier Support, together with 24x7 coverage and a 5-year term. The entitlement is designated for the SXM650V3H E IS system configuration.
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