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Create Free Business Account| Shipping Weight | 0.00 lb |
| Support Tier | Premier support |
| Coverage Term | 5-year coverage term |
| Response Time | 4-hour response |
| Drive Retention | Keep Your Drive included |
| Support Availability | 24x7 support |
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5PS7C31276 provides a 5-year Lenovo Premier coverage term with 24x7 support, a 4-hour response commitment, and Keep Your Drive retention. It is a service entitlement for eligible Lenovo hardware and does not include a physical system or hardware upgrade.
Keep Your Drive allows the customer to retain a replaced drive instead of returning that drive through the service process. This can support internal media-handling requirements when a drive replacement is required under covered service.
No. This entitlement must be associated with eligible Lenovo hardware and the applicable system configuration. Confirm the covered system's existing service status and entitlement eligibility before ordering coverage.
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