
| Product Supported | Ipswitch MOVEit |
| Bundle Support | Electronic Service |
| Covered Period | 4 Years |
| Provided Support | Phone Support |
| Service Characteristic | 24 x 7 Technical Support |
| Service Type | Technical Support |
| Remote Onsite | Remote |
| Duration Hours | 4 years |
| Service Duration | 4 Years |
| Service Location | Remote |
| Service Description | 24 x 7 support for MOVEit with phone-based technical assistance and electronic case handling |
| Compatibility | MOVEit environments requiring extended vendor technical support |
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It extends MOVEit support to a 4-year technical support term with 24 x 7 phone assistance and electronic case handling.
No. The provided support is remote phone support with electronic service handling.
This service is designed for Ipswitch MOVEit environments.
It gives teams longer-term support continuity and predictable service coverage for production file transfer operations.
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