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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | MDC rack 6U deployments |
| Bundle Support | 24x7x2 Onsite Support |
| Covered Period | 4 Years |
| Provided Support | Technical Support |
| Service Characteristic | Around-the-clock coverage with two-hour response target |
| Service Type | Support Service |
| Remote Onsite | Onsite |
| Duration Hours | 35,040 hours |
| Service Duration | 4 Years |
| Service Location | Onsite |
| Service Description | 24x7x2 support coverage for a 6U MDC rack environment |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It means support is available 24 hours a day, 7 days a week, with a two-hour response target.
It is intended for Lenovo MDC rack deployments sized at 6U.
No. This is a professional services support offering for infrastructure deployments.
A four-year term aligns with longer lifecycle planning and helps keep support coverage in place across multiple budget and refresh cycles.
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