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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | HX3331 CN |
| Bundle Support | YDYD coverage |
| Covered Period | 4 years |
| Provided Support | 24x7x2 support |
| Service Characteristic | Around-the-clock support coverage |
| Service Type | Support and warranty extension |
| Remote Onsite | Onsite |
| Duration Hours | 0 hours |
| Service Duration | 4 years |
| Service Location | Customer site |
| Service Description | 24x7x2 support with YDYD coverage for HX3331 CN |
| Certification Vendor | Lenovo |
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It indicates support is available 24 hours a day, 7 days a week, with a 2-hour response target under the service terms.
This service is intended for HX3331 CN.
YDYD refers to a service model tied to replacement-oriented coverage, helping simplify recovery when hardware issues occur.
A 4-year term helps align support with longer infrastructure refresh cycles and reduces the need to renew coverage frequently.
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