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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Tier | Premier Support |
| Coverage Term | Fourth-year coverage |
| Response Time | 4-hour response |
| Service Status | Post-warranty service |
| Keep Your Drive | Keep Your Drive included |
| Compatible System | DM240N |
| Support Availability | 24x7 coverage |
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DM240N identifies the Lenovo storage system family covered by this service. 5PS7C30873 is the ordering code for its fourth-year post-warranty Premier Support entitlement, including 24x7 coverage, a 4-hour response commitment, and Keep Your Drive.
This entitlement provides fourth-year post-warranty Premier Support for an eligible DM240N system. Its stated coverage includes 24x7 support, a 4-hour response commitment, and Keep Your Drive service. It does not include a DM240N storage system or additional hardware.
Keep Your Drive coverage allows the customer to retain drive media from a covered drive when replacement service is required. It is relevant where retained media is needed for security, data-handling, or internal disposal requirements.
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