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Create Free Business Account| Service Tier | Premier Support |
| Service Type | Warranty entitlement |
| Coverage Term | 4 years |
| Keep Your Drive | Keep Your Drive included |
| Response Target | 4-hour response |
| Shipping Weight | 0.00 lb |
| Service Designation | DS service designation |
| Support Availability | 24x7 support coverage |
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Lenovo 5PS7C31274 provides a 4-year Premier Support entitlement for eligible Lenovo systems. It includes 24x7 support coverage, a 4-hour response target, and Keep Your Drive service under the applicable Lenovo service terms. The covered hardware is not included.
Keep Your Drive coverage allows the customer to retain a failed drive when a drive replacement is provided under the applicable service terms. This helps keep failed storage media on site rather than requiring its return as part of the replacement process.
No. This warranty entitlement must be associated with a Lenovo system that is eligible for the specified service level. Confirm the covered system’s service eligibility before associating the entitlement, since coverage availability depends on the hardware and applicable Lenovo service terms.
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