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Create Free Business Account| Shipping Weight | 0.00 lb shipping weight |
| Coverage Term | 3-year service term |
| Service Level | Premier Support |
| Response Target | 4-hour response target |
| Support Availability | 24x7 support availability |
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Lenovo 5WS7C30191 supplies a three-year Premier Support entitlement with 24x7 support availability and a 4-hour response target for an eligible covered Lenovo device. It is a service entitlement, not a physical system, accessory, installation service, or four-hour repair guarantee.
No. The stated four-hour interval applies to the support response target. It should not be interpreted as a four-hour repair, replacement, restoration, or issue-resolution commitment.
This entitlement provides a three-year service term. It includes the Premier Support level, 24x7 support availability, and the stated 4-hour response target during the applicable coverage period.
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