Lenovo 5WS7B96797 3-Year Premier 24x7 4-Hour Response

Lenovo 5WS7B96797 includes a three-year Premier service entitlement with 24x7 support availability and a four-hour response commitment. It applies to the eligible Lenovo system associated with the entitlement and supplies no physical hardware or software.

No. The entitlement specifies a four-hour response commitment. It does not state a four-hour repair, replacement, or issue-resolution time. Coverage also includes 24x7 availability during its three-year Premier support term.

Match the entitlement to the Lenovo system it will cover and verify that system's eligibility before activation. The code specifies a three-year Premier tier with 24x7 availability and four-hour response, but does not identify a base system model.