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Create Free Business Account| Pricing Type | Subscription |
| Service Type | Support Service |
| Remote Onsite | Onsite and remote |
| Duration Hours | 3 years |
| Service Duration | 3 years |
| Service Location | Customer site |
| Service Description | 24 x 7 x 2 |
| Certification Vendor | Lenovo |
| Product Supported | HX chassis |
| Bundle Support | HX chassis coverage |
| Covered Period | 3 years |
| Provided Support | 24 x 7 support with 2-hour response |
| Service Characteristic | Response-based support |
| Language Supported | English |
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This service provides support coverage for HX chassis with 24 x 7 availability and a 2-hour response target.
The coverage term is 3 years.
Yes. The service is available 24 x 7.
It is best suited for production and data center environments that need fast response and chassis-specific support.
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