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Create Free Business Account| Support Tier | Premier Support Plus |
| Coverage Term | 3-year coverage term |
| Service Level | 24x7x4 service level |
| Shipping Weight | 0.00 lb |
| Included Option 1 | KYD included |
| Included Option 2 | SEM included |
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5PS7C33173 provides a 3-year Lenovo Premier Support Plus entitlement with a 24x7x4 service level. The stated coverage includes KYD and SEM options. It is support coverage for eligible Lenovo hardware and does not include a physical computer or accessory.
The 24x7x4 designation is the service level attached to this Premier Support Plus entitlement. It identifies the stated around-the-clock support and four-hour service designation for covered, eligible Lenovo hardware associated with the entitlement.
Yes. KYD is included in the stated coverage for Lenovo 5PS7C33173, along with the SEM option. Confirm that the Lenovo system receiving coverage remains eligible before associating the entitlement with that hardware.
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