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Create Free Business Account| Service Tier | Premier service tier |
| Coverage Term | 3-year coverage term |
| Response Time | 4-hour response |
| Shipping Weight | 0.00 lb shipping weight |
| Support Availability | 24x7 support availability |
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The entitlement supplies a three-year Lenovo Premier service tier with 24x7 support and a four-hour response commitment for eligible Lenovo systems. It does not include the covered Lenovo system itself.
Lenovo 5WS7C30171 provides a three-year coverage term. Its stated service level includes Premier support availability on a 24x7 basis and a four-hour response commitment for eligible systems.
Verify that the Lenovo system is eligible for this Premier service tier and that its required coverage terms match a three-year duration, 24x7 support availability, and a four-hour response commitment.
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