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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Tier | Premier Support |
| Coverage Term | 3 years |
| Response Time | 4-hour response |
| Pack Designation | 23 TB pack |
| Service Availability | 24 x 7 |
| Product Classification | Warranty |
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5WS7B18394 provides a three-year Premier Support entitlement for an eligible 23 TB pack, with 24 x 7 coverage and a four-hour response. It provides service coverage rather than physical hardware.
This entitlement specifies a three-year coverage term, Lenovo Premier Support service, 24 x 7 coverage, and a four-hour response. Those terms apply only when the associated Lenovo product is eligible for this entitlement.
No. The entitlement is associated with an eligible Lenovo configuration carrying the 23 TB pack designation. The covered product and its current warranty status determine whether the service option can be applied.
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