Keep drive replacement events aligned with security and operational requirements. This 3-year service dispatches a technician to the customer site to install the replacement unit, supporting environments where retained drives must remain under customer control and hardware recovery needs to be handled carefully. For IT teams, the advantage is straightforward: less disruption, fewer handoffs, and a cleaner replacement process. Onsite installation reduces the need for internal staff to coordinate the physical swap, while helping maintain a controlled workflow around the failed unit and its replacement. This service is well suited to organizations that place a premium on data handling discipline, predictable field support, and faster return to service. It adds practical value where drive retention policies or compliance requirements make standard replacement handling insufficient. When uptime, security, and process control all matter, a technician-led onsite install service helps keep the replacement event contained and efficient across the full 3-year term.