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Create Free Business Account| Term | 2 years |
| Service Type | Post-warranty Premier Support |
| Response Time | 2-hour response |
| Drive Retention | Keep Your Drive coverage |
| Shipping Weight | 0.00 lb |
| Compatible System | Lenovo SR635 |
| Support Availability | 24x7 support coverage |
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SR635 is the Lenovo server model covered by this service. 5PS7B24930 is the ordering code for the associated 2-year post-warranty Premier Support entitlement, including 24x7 coverage, a 2-hour response commitment, and Keep Your Drive.
This entitlement provides 2 years of post-warranty Premier Support for a Lenovo SR635 server. Its stated coverage includes 24x7 support, a 2-hour response commitment, and Keep Your Drive protection for failed storage drives.
Yes. Keep Your Drive coverage allows the customer to retain a failed storage drive rather than return that drive during a covered replacement event. This can support internal data-handling requirements when a drive failure occurs.
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