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Create Free Business Account| Pricing Type | Term Based |
| Product Supported | Lenovo MDC Rack 6U |
| Bundle Support | 24x7x2 Onsite Support |
| Covered Period | 2 Years |
| Provided Support | Technical Support |
| Service Characteristic | Response-Time Based |
| Service Type | Support Service |
| Remote Onsite | Onsite |
| Duration Hours | 0 Hours |
| Service Duration | 2 Years |
| Service Location | Customer Site |
| Service Description | 24x7 support with 2-hour onsite response for Lenovo MDC rack deployments |
| Certification Vendor | Lenovo |
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It means support is available around the clock, with a 2-hour onsite response target for covered incidents.
This service is intended for Lenovo MDC Rack 6U deployments.
No. It is a professional support service for the supported rack platform.
It is suited to environments that need faster onsite response and tighter recovery expectations than standard coverage.
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