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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | MDC Rack 6U |
| Bundle Support | 24x7x2 Support |
| Covered Period | 2 Years |
| Provided Support | Technical Support |
| Service Characteristic | Response Target of 2 Hours |
| Service Type | Support Service |
| Remote Onsite | Onsite |
| Duration Hours | 17,520 hours |
| Service Duration | 2 Years |
| Service Location | Onsite |
| Service Description | 24x7x2 Support Coverage for MDC Rack Deployments |
| Certification Vendor | Lenovo |
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It means support is available around the clock, with a two-hour response target for urgent incidents.
It is intended for MDC rack 6U environments and similar rack-based production deployments.
The service covers a 2-year term.
It helps reduce downtime risk by pairing continuous coverage with a faster response commitment for critical rack issues.
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