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Create Free Business Account| Response Time | 4-hour response |
| Product Supported | Opengear CM7100 series console server |
| Support Hours | 24 x 7 |
| Covered Period | 2 years |
| Support Channel | Remote support |
| Provided Support | Premier 24x7 4-hour response support |
| Note | Support service listing does not identify a country of origin. |
| Country | Unknown |
| Iso Code | XX |
| Language Supported | English |
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It provides premier 24x7 support with a 4-hour response target for the supported Opengear CM7100 series environment.
This is a support service package, not a hardware component. It is intended to extend service coverage for the supported product.
It is a strong fit for teams that depend on out-of-band access for recovery, remote diagnostics, and uptime protection.
Premier support is better suited to infrastructure where faster response and around-the-clock coverage help reduce outage duration and operational risk.
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