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Create Free Business Account| Pricing Type | Renewal |
| Product Supported | Fujitsu ETERNUS SF Storage Cruiser Optimization Option / Full Advanced Copy Manager v. 16 for ETERNUS DX500 S3 |
| Bundle Support | Post-Warranty Support Pack |
| Covered Period | 1 Year |
| Provided Support | Phone Support |
| Service Characteristic | 24 x 7 x 4 Hour |
| Service Type | Post-Warranty Technical Support Renewal |
| Remote Onsite | Remote |
| Duration Hours | 8,760 hours |
| Service Duration | 1 Year |
| Service Location | Remote |
| Service Description | 24 x 7 x 4 Hour support with phone response and new releases updates |
| Certification Vendor | Fujitsu |
| Language Supported | English |
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It extends post-warranty support for Fujitsu ETERNUS SF Storage Cruiser Optimization Option / Full Advanced Copy Manager v. 16 on ETERNUS DX500 S3.
The service includes 4-hour phone support response.
Yes. New releases updates are included as part of the support coverage.
No. It is an electronic remote service.
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