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Create Free Business Account| Pricing Type | Fixed term service |
| Service Type | 24x7x2 support with YDYD service |
| Remote Onsite | On-site |
| Bundle Support | YDYD |
| Covered Period | 2 years |
| Duration Hours | 17,520 hours |
| Provided Support | Repair |
| Service Duration | 2 years |
| Service Location | On-site |
| Product Supported | Lenovo HX645 V3 |
| Language Supported | English |
| Service Description | Support plan for Lenovo HX645 V3 systems with around-the-clock coverage and two-hour response target. |
| Certification Vendor | Lenovo |
| Service Characteristic | 24x7x2 response coverage |
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It indicates around-the-clock support coverage with a two-hour response target.
YDYD refers to a replacement-oriented service model intended to speed recovery and simplify defective-drive handling.
This service is intended for Lenovo HX645 V3 deployments.
It adds faster response coverage and a more controlled service model for environments where downtime carries real cost.
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