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Create Free Business Account| Pricing Type | Fixed term |
| Product Supported | HX1331 |
| Bundle Support | YDYD |
| Covered Period | 2 years |
| Provided Support | 24x7 support |
| Service Characteristic | 2-hour response target |
| Service Type | Warranty / support service |
| Remote Onsite | Onsite and remote |
| Duration Hours | 0 hours |
| Service Duration | 2 years |
| Service Location | Onsite |
| Service Description | 24x7x2 support with YDYD coverage for HX1331 |
| Certification Vendor | Lenovo |
| Language Supported | English |
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It provides Lenovo support coverage for HX1331 with 24x7x2 response and YDYD terms over a 2-year period.
No. This is a professional services support package for the HX1331 platform.
It indicates support is available 24 hours a day, 7 days a week, with a 2-hour response target.
It is designed for environments that need faster response and clearer vendor-backed support terms than standard coverage typically provides.
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