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Create Free Business Account| Pricing Type | Service Contract |
| Product Supported | Lenovo Hardware |
| Bundle Support | HDDR |
| Covered Period | 2 Years |
| Provided Support | Onsite Repair Support |
| Service Characteristic | 24x7 Coverage, 4-Hour Response |
| Service Type | Onsite Repair |
| Remote Onsite | Onsite |
| Duration Hours | N/A |
| Service Duration | 2 Years |
| Service Location | Customer Site |
| Service Description | Lenovo onsite repair with 24x7 coverage, 4-hour response, and HDDR support |
| Certification Vendor | Lenovo |
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It includes a 4-hour response target with 24x7 onsite repair coverage.
Yes. Repair support is delivered at the customer site.
HDDR is included as part of the service bundle to help with hardware recovery needs.
It is a strong fit for organizations running critical Lenovo systems that need fast response and around-the-clock coverage.
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