Lenovo 5WS7C36892 2-Year Premier Post-Warranty Support

5WS7C36892 provides a 2-year post-warranty Lenovo Premier support entitlement. Its stated service terms include 24x7 support availability and a 4-hour response target for the eligible Lenovo system registered to the entitlement. Hardware is not included.

Coverage applies only to an eligible Lenovo system configuration. The entitlement must be matched and registered to the covered system, so verify eligibility for the specific device and its current warranty status before ordering post-warranty coverage.

No. The stated term is a 4-hour response target. Response describes the service engagement timeframe and does not by itself define repair completion, replacement timing, parts availability, or the method used to resolve a support case.