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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Type | Premier Support Plus service tier |
| Coverage Term | 2-year post-warranty coverage |
| Included Options | SEM and KYD included |
| Response Commitment | 4-hour response commitment |
| Support Availability | 24x7 support |
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5PS7C31083 provides a 2-year post-warranty Premier Support Plus entitlement for eligible Lenovo systems. The coverage includes 24x7 support, a 4-hour response commitment, SEM and Keep Your Drive coverage.
This is a post-warranty entitlement for eligible Lenovo systems that need continued support after original warranty coverage ends. Confirm the specific system is eligible and associate the entitlement with that device for activation.
Yes. The entitlement includes KYD, meaning Keep Your Drive, along with SEM. Keep Your Drive allows the customer to retain a replaced storage drive when that coverage applies to the eligible system.
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