Lenovo 5WS7C36912 2-Year Post-Warranty Premier Support

Lenovo 5WS7C36912 provides a 2-year post-warranty Premier service term for eligible Lenovo hardware. The stated coverage includes 24x7 service availability and a 4-hour response commitment. It is a service entitlement and does not include hardware.

No. The stated commitment is a 4-hour response, meaning the service request receives a response within that period under the applicable coverage conditions. It does not state a guaranteed 4-hour repair, replacement, or onsite completion time.

This entitlement is intended for an eligible Lenovo system that requires continued Premier coverage after its existing warranty period. Verify system eligibility before service registration, especially if the original warranty has already expired or coverage has lapsed.