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Create Free Business Account| Shipping Weight | 0.00 lb |
| Coverage Term | 1 year |
| Coverage Type | Post-warranty Premier support |
| Drive Retention | Keep Your Drive included |
| Response Commitment | 2-hour response |
| Support Availability | 24x7 support |
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Lenovo 5PS7B23657 includes 1 year of post-warranty Premier coverage, 24x7 support, a 2-hour response commitment, and Keep Your Drive service. It is a service entitlement and does not include a Lenovo system, replacement system, or add-on hardware.
Yes. This SKU supplies 1 year of post-warranty Premier support coverage for eligible Lenovo systems. It is intended to extend service after the original warranty term rather than provide coverage for a newly purchased hardware system.
Keep Your Drive allows the customer to retain failed drives rather than return them during covered service events. This supports organizations that need to keep failed storage media under their own data-handling and retention procedures.
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