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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Type | Post-warranty Premier service |
| Response Time | 4-hour response |
| Coverage Duration | 1 year |
| Support Availability | 24x7 |
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5WS7C30214 provides a 1-year post-warranty Lenovo Premier service term for eligible systems. The entitlement includes 24x7 support availability and a 4-hour response commitment for the stated coverage period.
This entitlement is for eligible Lenovo systems that need continued Premier service after the original warranty period. Confirm that the system qualifies for post-warranty coverage before submitting the service entitlement for activation.
No. The stated commitment is a 4-hour response, not a guarantee that repair or replacement will be completed within 4 hours. Coverage remains subject to the applicable Lenovo Premier service process.
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