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Create Free Business Account| Mpn | MPN 5PS7C01851 |
| Reseller | Lenovo |
| Manufacturer | Citrix Systems, Inc |
| Product Name | 1YR POST WTY KYD ADD-ON |
| Manufacturer Part Number | Manufacturer P/N 4031097-E3 |
| Product Supported | Citrix appliance |
| Manufacturer Website | http://www.citrix.com |
| Service Name | Gold Maintenance - Upgrade |
| Service Type | Technical — Electronic and Physical |
| Covered Period | 12 Months |
| Provided Support | Debugging, Software Update, Software Upgrade, Replacement, Diagnosis |
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This SKU extends maintenance coverage for a 12-month period as a post-warranty add-on.
Included activities are debugging, diagnosis, scheduled software updates, software upgrades and replacement coordination.
Technical escalation is handled through Citrix Systems engineers with Lenovo coordinating entitlement and logistics.
Contact Lenovo support with your order/MPSN; Lenovo will verify entitlement and coordinate with Citrix for diagnosis, updates or replacement.
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