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Create Free Business Account| Term | 1 year |
| Coverage Type | Post-warranty coverage |
| Service Level | Premier Support |
| Response Target | 4-hour response target |
| Support Availability | 24x7 support |
| Shipping Weight | 0.00 lb shipping weight |
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It adds a 1-year post-warranty Premier Support term for eligible Lenovo equipment. The entitlement includes 24x7 support availability and a 4-hour response target; it does not include hardware.
This SKU is for post-warranty coverage. Apply it when the original warranty has ended and the Lenovo equipment remains eligible for Premier Support. It is not a replacement for hardware or an in-warranty service extension.
The 4-hour response target describes the stated support-response timeframe under the service level. It does not promise that a fault will be repaired, a replacement shipped, or service completed within 4 hours.
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