Lantronix SGX51502N5ES-L1Y3

Name: Lantronix LEVEL 1 Technical Services — Three-Year Technical Support for SGX51502N5ES
Brand: Lantronix
SKU: SGX51502N5ES-L1Y3
Price: 129.78 USD
Availability: InStock

LEVEL 1 Technical Services covers the SGX51502N5ES for 3 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation. Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.

Ideal For

Protecting a production SGX51502N5ES deployment for 3 years
Teams that need a guaranteed four-hour ticket response
Budgeting support and warranty coverage up front with the hardware

Why This Product

124/7 direct technical support and software updates
2LEVEL 2 adds extended warranty and advanced hardware replacement
33-year term

Specifications

Term	3 years
Phone Support	24/7
Service Level	LEVEL 1
Covered Product	SGX51502N5ES
Ticket Response	4-hour
Software Updates	Included
Technical Account Team	Included
Configuration Assistance	Included

Purchasing this for your business?

Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Frequently Asked Questions

What does LEVEL 1 include?▾

LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.

Which product does this subscription cover?▾

This subscription is sold against Lantronix part number SGX51502N5ES.

How long is the term?▾

Three years from activation.

Ideal For

Why This Product

Specifications

Purchasing this for your business?

Frequently Asked Questions

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Ideal For

Why This Product

Specifications

Purchasing this for your business?

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Lantronix LEVEL 1 Technical Services — Three-Year Technical Support for SGX51502N5ES

Key Features