Lantronix LEVEL 1 Technical Services — One-Year Technical Support for OCA-1AB201-NA

Name: Lantronix LEVEL 1 Technical Services — One-Year Technical Support for OCA-1AB201-NA
Brand: Lantronix
SKU: OCA-1AB201-NA-L1Y1
Price: 353.82 USD
Availability: InStock

Lantronix|

MPN: OCA-1AB201-NA-L1Y1

Digital Delivery

$353.82

Request for QuoteCall 224-955-1644 for Sales

Available — Digital DeliveryInstant access after purchase

Authorized Dealer — Full manufacturer warranty

Save 9% with a Business Account

Exclusive pricing and Net-30 terms. Sign in or create a free account.

Create Free Business Account

Key Features

Online Help Service
Help Ticket Portal
Phone Support 24/7
4-Hour Ticket Response
Technical Account Team
Configuration Assistance

LEVEL 1 Technical Services covers the OCA-1AB201-NA for 1 year. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation. Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.

Ideal For

Protecting a production OCA-1AB201-NA deployment for 1 year
Teams that need a guaranteed four-hour ticket response
Budgeting support and warranty coverage up front with the hardware

Why This Product

124/7 direct technical support and software updates
2LEVEL 2 adds extended warranty and advanced hardware replacement
31-year term

Specifications

Term	1 year
Phone Support	24/7
Service Level	LEVEL 1
Covered Product	OCA-1AB201-NA
Ticket Response	4-hour
Software Updates	Included
Technical Account Team	Included
Configuration Assistance	Included

Purchasing this for your business?

Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Frequently Asked Questions

What does LEVEL 1 include?▾

LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.

Which product does this subscription cover?▾

This subscription is sold against Lantronix part number OCA-1AB201-NA.

How long is the term?▾

One year from activation.

Lantronix LEVEL 1 Technical Services — One-Year Technical Support for OCA-1AB201-NA

Key Features

Ideal For

Why This Product

Specifications

Purchasing this for your business?

Frequently Asked Questions

Related Products

Control Center Software, Enterprise

Control Center Software Upgrade - Additional 100 Local Managers

Control Center Software Upgrade - Additional 50 Local Managers

Control Center Software Upgrade - Additional 50 Local Managers

Five-Year Subscription for Extended Warranty and Technical Support for Devices. the Level 2 Service Provides an Extended Warranty with Advanced Replacement and Technical Support.

Lantronix LEVEL 1 Technical Services — One-Year Technical Support for OCA-1AB201-NA

Key Features

Ideal For

Why This Product

Specifications

Purchasing this for your business?

Frequently Asked Questions

Related Products

Control Center Software, Enterprise

Control Center Software Upgrade - Additional 100 Local Managers

Control Center Software Upgrade - Additional 50 Local Managers

Control Center Software Upgrade - Additional 50 Local Managers

Five-Year Subscription for Extended Warranty and Technical Support for Devices. the Level 2 Service Provides an Extended Warranty with Advanced Replacement and Technical Support.