Lantronix F38H002B02-L2Y1

Name: Lantronix LEVEL 2 Technical Services — One-Year Extended Warranty and Technical Support for F38H002B02
Brand: Lantronix
SKU: F38H002B02-L2Y1
Price: 185.79 USD
Availability: InStock

LEVEL 2 Technical Services covers the F38H002B02 for 1 year. It includes everything in LEVEL 1 — 24/7 phone support, a four-hour ticket response commitment, a dedicated technical account team, configuration assistance and software updates — and extends it with an extended limited lifetime warranty and advanced hardware replacement. Lantronix LEVEL Technical Services provides dedicated technical support experts to assist your team with technical challenges you may encounter with your out-of-band solution. Advanced hardware replacement keeps a failed unit from becoming an extended outage.

Ideal For

Protecting a production F38H002B02 deployment for 1 year
Teams that need a guaranteed four-hour ticket response
Budgeting support and warranty coverage up front with the hardware
Sites where a failed unit must be replaced without waiting on an RMA

Why This Product

1Adds extended limited lifetime warranty over LEVEL 1
2Adds advanced hardware replacement over LEVEL 1
31-year term

Specifications

Term	1 year
Phone Support	24/7
Service Level	LEVEL 2
Covered Product	F38H002B02
Ticket Response	4-hour
Software Updates	Included
Technical Account Team	Included
Configuration Assistance	Included
Advanced Hardware Replacement	Included
Extended Limited Lifetime Warranty	Included

Purchasing this for your business?

Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.

Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

Create Free Business Account

Frequently Asked Questions

What does LEVEL 2 include?▾

LEVEL 2 builds on all of the features of LEVEL 1 and extends the services, offering extended warranty and advanced hardware replacement in the case of an issue with a Lantronix device in the field.

Which product does this subscription cover?▾

This subscription is sold against Lantronix part number F38H002B02.

How long is the term?▾

One year from activation.

Ideal For

Why This Product

Specifications

Purchasing this for your business?

Frequently Asked Questions

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Ideal For

Why This Product

Specifications

Purchasing this for your business?

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Lantronix LEVEL 2 Technical Services — One-Year Extended Warranty and Technical Support for F38H002B02

Key Features