Lantronix LEVEL 2 Technical Services — Five-Year Extended Warranty and Technical Support for SLC80162411S

Name: Lantronix LEVEL 2 Technical Services — Five-Year Extended Warranty and Technical Support for SLC80162411S
Brand: Lantronix
SKU: SLC80162411S-L2Y5
Price: 3224.52 USD
Availability: InStock

Lantronix|

MPN: SLC80162411S-L2Y5

Digital Delivery

$3,224.52

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Authorized Dealer — Full manufacturer warranty

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Key Features

Online Help Service
Help Ticket Portal
Phone Support 24/7
4-Hour Ticket Response
Technical Account Team
Configuration Assistance

LEVEL 2 Technical Services covers the SLC80162411S for 5 years. It includes everything in LEVEL 1 — 24/7 phone support, a four-hour ticket response commitment, a dedicated technical account team, configuration assistance and software updates — and extends it with an extended limited lifetime warranty and advanced hardware replacement. Lantronix LEVEL Technical Services provides dedicated technical support experts to assist your team with technical challenges you may encounter with your out-of-band solution. Advanced hardware replacement keeps a failed unit from becoming an extended outage.

Ideal For

Protecting a production SLC80162411S deployment for 5 years
Teams that need a guaranteed four-hour ticket response
Budgeting support and warranty coverage up front with the hardware
Sites where a failed unit must be replaced without waiting on an RMA

Why This Product

1Adds extended limited lifetime warranty over LEVEL 1
2Adds advanced hardware replacement over LEVEL 1
35-year term

Specifications

Term	5 years
Phone Support	24/7
Service Level	LEVEL 2
Covered Product	SLC80162411S
Ticket Response	4-hour
Software Updates	Included
Technical Account Team	Included
Configuration Assistance	Included
Advanced Hardware Replacement	Included
Extended Limited Lifetime Warranty	Included

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Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

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Frequently Asked Questions

What does LEVEL 2 include?▾

LEVEL 2 builds on all of the features of LEVEL 1 and extends the services, offering extended warranty and advanced hardware replacement in the case of an issue with a Lantronix device in the field.

Which product does this subscription cover?▾

This subscription is sold against Lantronix part number SLC80162411S.

How long is the term?▾

Five years from activation.

Lantronix LEVEL 2 Technical Services — Five-Year Extended Warranty and Technical Support for SLC80162411S

Key Features

Ideal For

Why This Product

Specifications

Purchasing this for your business?

Frequently Asked Questions

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Five-Year Subscription for Extended Warranty and Technical Support for Devices. the Level 2 Service Provides an Extended Warranty with Advanced Replacement and Technical Support.

Lantronix LEVEL 2 Technical Services — Five-Year Extended Warranty and Technical Support for SLC80162411S

Key Features

Ideal For

Why This Product

Specifications

Purchasing this for your business?

Frequently Asked Questions

Related Products

Control Center Software, Enterprise

Control Center Software Upgrade - Additional 100 Local Managers

Control Center Software Upgrade - Additional 50 Local Managers

Control Center Software Upgrade - Additional 50 Local Managers

Five-Year Subscription for Extended Warranty and Technical Support for Devices. the Level 2 Service Provides an Extended Warranty with Advanced Replacement and Technical Support.