Lantronix LEVEL 1 Technical Services

Name: Lantronix LEVEL 1 Technical Services
Brand: Lantronix
SKU: LM4-4S-NA-L1Y5
Price: 327.36 USD
Availability: InStock

Lantronix|

MPN: LM4-4S-NA-L1Y5

Virtual Delivery

$327.36

Request for QuoteCall 224-955-1644 for Sales

Available — Virtual DeliveryLead time: 1–3 business days

Authorized Dealer — Full manufacturer warranty

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Key Features

Online Help Service
Help Ticket Portal
Phone Support 24/7
4-Hour Ticket Response
Technical Account Team
Configuration Assistance

LEVEL 1 Technical Services covers the LM4-4S-NA for 5 years. LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support. Dedicated technical support specialists work with your team on device onboarding, configuration, software updates, real-time troubleshooting and remediation. Coverage includes the online help service and help ticket portal, 24/7 phone support with a four-hour ticket response commitment, a technical account team, configuration assistance and software updates.

Ideal For

Protecting a production LM4-4S-NA deployment for 5 years
Teams that need a guaranteed four-hour ticket response
Budgeting support and warranty coverage up front with the hardware

Why This Product

124/7 direct technical support and software updates
2LEVEL 2 adds extended warranty and advanced hardware replacement
35-year term

Specifications

Term	5 years
Phone Support	24/7
Service Level	LEVEL 1
Covered Product	LM4-4S-NA
Ticket Response	4-hour
Software Updates	Included
Technical Account Team	Included
Configuration Assistance	Included

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Wholesale pricing below retail

Net-30 terms for qualified businesses

Volume discount tiers

Dedicated account representative

Saved payment methods & PO support

Priority order processing

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Frequently Asked Questions

What does LEVEL 1 include?▾

LEVEL 1 provides a comprehensive set of hardware, software and 24/7 direct technical support, including the help ticket portal, four-hour ticket response, a technical account team, configuration assistance and software updates.

Which product does this subscription cover?▾

This subscription is sold against Lantronix part number LM4-4S-NA.

How long is the term?▾

Five years from activation.

Lantronix LEVEL 1 Technical Services

Key Features

Ideal For

Why This Product

Specifications

Purchasing this for your business?

Frequently Asked Questions

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