KRAMER SV-EW-000038 3-Year Support 9AM-5PM

Protect the installed base with a support plan built for steady operations and controlled lifecycle management. This 3-year service package for the KAC-CU-200-B40 provides weekday coverage from 9AM to 5PM through email and phone, giving technical teams a direct path to assistance when issues arise. Replace-or-repair service helps reduce downtime by moving failed units back into service without forcing a full replacement decision. Firmware upgrades are included, so the supported device can stay aligned with vendor-released updates that may address stability, compatibility, or maintenance needs over time. For organizations that value predictable support terms and a clear service path, this plan adds structure to hardware ownership. It is well suited to environments where uptime, version control, and response access matter more than ad hoc break/fix handling. The result is a cleaner support model for teams managing deployed Kramer equipment across offices, meeting spaces, or distributed sites.