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Create Free Business Account| Platform Support | Citrix appliance platform |
| License Type | Service subscription |
| Pricing Type | Recurring |
| License Pricing | Term-based |
| License Quantity | 1 |
| Licensing Program | Support service |
| Subscription Term | 1 month |
| Provided Support | New releases update, web knowledge base access, web support, email support, phone support, parts replacement |
| Service Location | Service depot |
| Service Main Type | Exchange |
| Service Description | 24 x 7 x 4 business hour |
| Service Response Time | 4 business hour advance parts replacement |
| Service Characteristic | Parts |
| Software Name | Appliance Maintenance Gold Plus - Extended Service |
| Product Supported | Citrix appliance |
| Software Category | Cloud licensing / support service |
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The service includes web, email, phone, and knowledge base access, plus new releases updates and parts replacement support.
The plan provides 4 business hour advance parts replacement under 24 x 7 coverage.
No. This is a service depot exchange model with parts replacement support.
The listed service duration is 1 month.
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