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Create Free Business Account| Platform Support | Citrix appliance |
| License Type | Service contract |
| Pricing Type | Subscription |
| License Pricing | Fixed term |
| Licensing Program | Not applicable |
| Subscription Term | 2 Year |
| Service Name | Appliance Maintenance Bronze - Extended Service |
| Provided Support | New Releases Update; Web Knowledge Base Access; Web Support; Email Support; Phone Support; Replacement |
| Service Duration | 2 Year |
| Service Location | Service Depot |
| Service Sub Type | Physical, Electronic |
| Service Main Type | Exchange |
| Service Response Time | 10 Business Day - Replacement |
| Software Name | SW, EX, P, C3, WA, VNA, CORE, GOV+, 3Y |
| Product Supported | Citrix appliance |
| Software Category | Service |
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This is a depot-based exchange maintenance service with replacement support and access to web, email, phone, and knowledge base assistance.
The stated response time is 10 business days for replacement.
Support includes web knowledge base access, web support, email support, and phone support.
It is suited for Citrix appliance environments that want predictable maintenance coverage and depot-based recovery.
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