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Create Free Business Account| License Type | Maintenance service |
| Pricing Type | Subscription |
| License Pricing | Fixed term |
| Licensing Program | Service contract |
| Subscription Term | 3 year |
| Provided Support | New releases update; web knowledge base access; web support; email support; phone support; replacement |
| Service Location | Service depot |
| Service Sub Type | Physical, electronic |
| Service Main Type | Exchange |
| Service Response Time | 10 business day replacement |
| Software Name | Appliance Maintenance Bronze - Extended Service |
| Product Supported | Citrix appliance |
| Software Category | Service |
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This is a depot-based exchange maintenance service for Citrix appliances, with replacement support and multi-channel assistance.
The service duration is 3 years.
Replacement service is provided with a 10 business day response time.
Coverage includes web knowledge base access, web support, email support, phone support, new releases updates, and replacement service.
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