Sustain network availability and operational continuity with HPE Care Pack Proactive Care Advanced — a 4 Year on-site maintenance package providing 24x7x4 response, parts replacement, and defective media retention. Delivered as an on-site physical service, this Care Pack combines proactive monitoring and rapid remedial action to minimize mean time to repair for critical switches and storage systems. The package includes parts and labor characteristics, onsite engineer dispatch within the 4-hour window for eligible incidents, and secure handling of defective media for compliance-sensitive environments. Choose this Care Pack when you need guaranteed service SLAs, on-premise expertise, and predictable lifecycle support that justify premium procurement over ad-hoc break/fix contracts. This SKU maps to HPE's extended maintenance portfolio and is intended for customers requiring high availability and retained-data handling for regulated or critical infrastructure.