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Create Free Business Account| Mpn | PAR-NDCE-EX44-48MT |
| Brand | Extreme Networks |
| Vendor | Juniper Networks |
| Category | professional-services |
| Manufacturer | Extreme Networks, Inc |
| Manufacturer Website | http://www.extremenetworks.com |
| Manufacturer Part Number | 9750416702 |
| Covered Period | 1 Year |
| Provided Support | Parts replacement and managed support |
| Service Characteristic | NBD advance parts replacement |
| Service Type | Managed Services ResponsePLUS |
| Remote Onsite | Remote monitoring; Service Depot exchange |
| Duration Hours | 2,080 hours (1 Year typical coverage window) |
| Service Duration | 1 Year |
| Service Location | Global remote; local depot exchange |
| Product Supported | EX4400-48MP series |
| Service Description | Full managed support with monitoring, change control, updates and NBD parts replacement |
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It means parts identified as required for replacement are shipped via service depot exchange to arrive the next business day where local depot coverage exists. The failed unit is returned under the exchange process.
Yes. ResponsePLUS covers Operational Software updates and upgrades as part of the managed service, delivered through scheduled change processes and coordinated with your assigned account manager.
Customers entitled to ResponsePLUS receive credentials to the Managed Services Gateway for real‑time health, performance, saved configurations and standardized reports; access is provisioned during onboarding.
ResponsePLUS primarily provides remote monitoring and service depot exchange for parts. On‑site technician dispatch is not standard and must be contracted separately if required.
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