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Create Free Business Account| Platform Support | Citrix appliance platform |
| License Type | Support service |
| Pricing Type | Subscription |
| License Pricing | Term-based |
| License Quantity | 1 |
| Licensing Program | Service maintenance |
| Subscription Term | 2 year |
| Service Location | Service depot |
| Service Main Type | Exchange |
| Service Description | 24x7x4 business hour service depot exchange with advance parts replacement |
| Service Response Time | 4 business hour |
| Software Name | Appliance Maintenance Gold Plus - Extended Service |
| Product Supported | Citrix appliance |
| Software Category | Cloud licensing / support service |
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The service includes new releases updates, web knowledge base access, web support, email support, phone support, and parts replacement.
Advance parts replacement is targeted at 4 business hours.
The service duration is 2 years.
Yes. The service location is service depot and the main service type is exchange.
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