Keep QFX5100-96S switch fabric online and resolvable under a focused vendor support contract. Juniper Care Core Support for QFX5100-96S delivers a single-source escalation path into Juniper technical resources, platform-aware diagnostics for the QFX5100 family, and entitlement validation that accelerates access to remediation options. This service fits organizations that run dense 10/25/40/100 GbE fabrics and require consistent vendor engagement without bundling hardware replacement entitlements. Procurement teams choose Care Core when they need controlled support costs and predictable technical engagement for specific linecard and switch platforms. Work with your Juniper account manager or authorized reseller to define the contract term and exact entitlements for software updates, bug fixes, and access methods. Juniper Care Core is a specialist support layer — it complements on-premises NOC processes and internal runbooks by shortening triage time and ensuring issues affecting QFX5100-96S deployments are handled by engineers who understand the platform’s forwarding plane, BGP/EVPN implementations, and hardware diagnostics.