Juniper Networks SRX4120 Care Core Support Service

Maintain an SRX4120 firewall with Juniper Care Core support coverage for technical issues, software maintenance, and hardware replacement needs. The service applies specifically to the Juniper Networks SRX4120 security platform, keeping the support entitlement aligned with the firewall installed at the network edge or in a security services deployment. Juniper Care Core provides 24x7 access to technical assistance for fault isolation and operational troubleshooting. Coverage includes access to applicable software updates and next-business-day hardware replacement when a covered hardware fault requires replacement. These service elements support environments where the SRX4120 provides security policy enforcement, VPN services, routing, or threat protection functions that require a defined vendor support path. SVC-COR-SRX4120 identifies the Care Core support offering tied to the SRX4120 platform rather than a physical firewall appliance. It distinguishes SRX4120-specific coverage from service offerings for other SRX Series systems and gives administrators a support option matched to this firewall model. Use it where the deployed unit requires Juniper Care Core service with continuous technical support availability and replacement coverage.