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| Category | software-services |
| Mpn | BR-ADC-ADD-AN1G-S-01 |
| Vendor | Ivanti |
| Product Name | Services Director Analytics add-on |
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It adds analytics capabilities for service reporting, trend review, and operational visibility within Ivanti Services Director.
IT service management teams, service desk leaders, and operations managers use it to review performance and identify patterns.
No. It extends Services Director with analytics-focused visibility rather than replacing the underlying service management platform.
Analytics helps teams move from reactive reporting to evidence-based decisions, which improves planning and service accountability.

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