
| Mpn | IN-ITSME-NU-M |
| Vendor | Ivanti |
| Category | software-services/professional-services/it-consulting |
| Product Name | Ivanti Neurons for ITSM Line of Business - Named Analyst Perpetual On‑Prem Annual Maintenance |
| Product Supported | Ivanti Neurons for ITSM |
| Provided Support | Annual maintenance |
| Service Type | Perpetual license with annual maintenance |
| Remote Onsite | Remote |
| Service Duration | Annual maintenance (perpetual license) |
| Service Location | Customer data center (on‑prem) |
| Service Description | Annual maintenance entitlements for a Named Analyst perpetual on‑prem license |
| Certification Vendor | Ivanti |
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Named Analyst assigns a single licensed analyst identity to your Ivanti Neurons for ITSM Line of Business perpetual license. The license is tied to that named user for accounting, audit and governance purposes.
This item provides annual maintenance entitlements associated with the Named Analyst perpetual license; maintenance entitlements cover vendor maintenance renewals per the annual term.
Yes. This offering is for on‑prem deployments and aligns with existing Ivanti Neurons for ITSM instances where a Named Analyst license is required.
Annual maintenance is renewed on a yearly basis. The perpetual license remains with your organization while annual maintenance must be renewed to retain maintenance entitlements.

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